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POSSIBLE QUESTIONS FOR AN UNFORGETTABLE OVERNIGHT STAY WITH A VIEW

here you will find most of the answers

Questions about arrival and departure

Check-in and check-out information:

  • Check-in: Your room will be available from 15:00. We endeavour to ensure a smooth check-in process. However, if you plan to arrive later than 15:00, we kindly ask you to inform us in advance. We will do our best to accommodate your needs.

  • Check-out: We kindly ask you to vacate your room by 11:00 a.m. at the latest on the day of your departure. This allows us to ensure that we can prepare your room for the following guests.

Site plan and arrival and departure routes:

For detailed information about the location of our hotel as well as arrival and departure routes, please follow this link: To the site plan and arrival and departure routes.

We thank you very much for your attention to this information and look forward to offering you a pleasant stay. If you have any further questions or special requirements, please do not hesitate to contact us. We will be happy to assist you.

Questions about children and extra beds

Extra beds and extra beds:

In all our rooms you have the option of adding a baby cot to offer your little ones the greatest possible comfort.

A maximum of two extra beds are available for our suites to make your stay even more flexible.

Depending on your needs, our family rooms can be equipped with up to two or four extra beds to make your family stay as comfortable as possible.

Please let us know your requirements in advance so that we can ensure that your room is prepared accordingly. We will be happy to provide you with further information and clarify your individual requirements.

We look forward to providing you and your family with a pleasant stay and will be happy to answer any questions you may have.

Questions about billing

Payment options:

We offer flexible payment options for your convenience. On your departure you can pay your bill either in cash or with your EC card or credit card.

Unfortunately, we do not currently accept American Express (AMEX) as a payment method. We ask for your understanding for this restriction.

If you have any further questions about payment or require assistance, our staff will be happy to help. We want to ensure that your stay is as pleasant as possible and will endeavour to meet all your needs.

We thank you very much for your co-operation and hope that you enjoy your stay to the full.

Questions about breakfast

Breakfast times and location:

Our delicious breakfast is served daily between 7:00 a.m. and 10:00 a.m. in our panorama restaurant or on the panorama terrace in the basement.

To make your stay as pleasant as possible, please let us know your preferred breakfast time. This way we can ensure that you can enjoy your morning in peace and quiet.

Whether you need to leave early or would like to take your time for an extensive breakfast - we are here to fulfil your wishes. Please don't hesitate to let us know your preferred breakfast time on arrival or in advance so that we can cater for you as best we can.

We look forward to giving you a great start to the day.

Questions about parking

Parking facilities:

For our valued guests, we offer free parking directly in front of the main entrance on our car park deck and in front of the beer garden.

These convenient parking facilities are designed to make your stay with us as stress-free as possible. You can park your vehicle safely and in the immediate vicinity of our hotel.

If you need more information about car parking or have any special requirements, please don't hesitate to contact our team. We are here to help you and make sure your visit with us goes as smoothly as possible.

We look forward to your visit and wish you a pleasant journey.

Questions about technical equipment

We also offer modern technical equipment in all our rooms and suites to make your stay even more pleasant. Use our WLAN to easily go online with your devices. You can also stream your own content from your mobile phone or tablet directly to the TVs in your hotel room so that you can enjoy your favourite films and shows to the full.

Our rooms also have a modern room control system that allows you to adjust the lighting, temperature and other settings according to your wishes. However, we understand that sometimes operating these systems can be a bit of a challenge. In such cases, our attentive staff will be happy to assist you. Do not hesitate to contact us if you need help or have any questions about the technical equipment. Your comfort is important to us and we are here to make sure your stay goes smoothly.

We look forward to spoiling you with modern comfort and hospitality at the Kulmberghaus.

Questions about pets (dogs)

We greatly appreciate that you have chosen to stay at our hotel and look forward to providing you with a pleasant and comfortable stay. To ensure that all our guests can enjoy a relaxed atmosphere, we would like to politely inform you that pets, including dogs, are not allowed in our hotel.

We understand that your beloved four-legged friend is an important part of your family and we respect that bond. However, to avoid allergies, discomfort and possible conflicts, we have decided to create a pet-free environment.

Is it necessary to book?
  1. Do I have to make a reservation at the restaurant?

    • Yes, it would be advisable to make a reservation in advance to ensure that we can offer you the best service. We recommend that you plan your table reservation, especially during our busy periods or on special occasions.
  2. Can you come spontaneously without a reservation?

    • Of course! We welcome guests without a reservation on a first come, first served basis. We will do our best to offer you a place if available. However, please note that during peak times or special events, availability may be limited.

Our aim is to provide you with an exceptional culinary experience, whether you book in advance or drop in spontaneously. Please do not hesitate to contact us to make your reservation or if you have any questions.

We look forward to welcoming you to our restaurant and are at your disposal for any questions you may have.

How can I make a reservation?

Of course, here is the information about booking in the restaurant:

How can I make a reservation?

  1. Online via our reservation tool: We recommend that you use our convenient online reservation platform. Please visit this link to reserve your table. This enables you to book quickly and easily.

  2. By telephone: You can also contact us by telephone to make your reservation. Our friendly team will be happy to take your enquiry and book your table. You can reach us on +49 3671 35156.

  3. By Email: All bookings for groups of 8 people or more should be made by e-mail. Send your reservation enquiry to info[at]kulmberghaus.de. Our reservations team will contact you immediately to clarify all the details.

It is important to us that your reservation runs as smoothly as possible. Please choose the most convenient method for you to book your table. We look forward to offering you an unforgettable stay in our restaurant.

If you have any special requirements or questions, please do not hesitate to contact us. We are here to help you.

Are the restaurant and sanitary facilities adapted to visitors with reduced mobility?
  • Yes, we have endeavoured to make our restaurant and sanitary facilities accessible for visitors with reduced mobility. Access for visitors with reduced mobility is via the car park which leads directly to the lobby entrance of the hotel. From there, a lift is available to take you comfortably to the basement, where our restaurant and disabled toilet are located.

We attach great importance to ensuring that all our guests, regardless of their mobility, can use our facilities without any problems. If you have any special requirements or need assistance, please do not hesitate to contact us in advance. Our team is at your disposal to ensure that your visit is as comfortable as possible.

We look forward to welcoming you to our restaurant and will endeavour to make your stay pleasant and barrier-free.

How can I cancel my reservation?

If you need to cancel your reservation, the following options are available to you:

  1. By E-Mail: You can send your cancellation request by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include your reservation details in your email so that we can confirm your cancellation. We will get in touch with you as soon as possible.

  2. By telephone: You also have the option of contacting us by phone to cancel your reservation. Call us on +49 3671 35156 and our team will be happy to help you with the cancellation.

Please note that cancellations for reservations for groups of 8 people or more should also be made by e-mail or telephone.

We understand that your plans may change and we are here to help you in such cases. If you have any further questions about the cancellation policy or need assistance, please do not hesitate to contact us.

Thank you for your understanding and we hope to welcome you back to our restaurant soon.

Can I make a reservation on the restaurant terrace?
  • Unfortunately, it is not possible to reserve seats on our restaurant terrace due to the possibility of rapidly changing weather conditions. We would like to ensure that all our guests have the opportunity to find a sheltered seat inside in the event of a sudden change in the weather.

Our terrace offers a wonderful opportunity to dine al fresco and enjoy the fresh air. Nevertheless, we want to make sure that our guests have a comfortable and weather-protected place inside in case of unexpected weather changes.

We thank you for your understanding and look forward to welcoming you in our restaurant and, if possible, on our terrace.

Can I reserve seats on the roof terrace?
  • Our roof terrace is an event location and therefore not available for à la carte reservations. However, we are happy to assist you with your visit and, if possible, offer you the opportunity to visit the roof terrace and enjoy the breathtaking view. Our attentive service staff will be happy to assist you.

Our roof terrace is available for company parties, conferences & private events such as weddings and much more. If you are interested in booking our Roof terrace for your special event, please do not hesitate to contact us. We will be happy to help you plan an unforgettable event on our roof terrace.

We look forward to offering you a great experience on our roof terrace or in our restaurant.

Can I bring my dog into the restaurant?

We appreciate you choosing to visit our restaurant and look forward to providing you with a pleasant and comfortable stay. To ensure that all our guests can enjoy a relaxed atmosphere, we would like to politely inform you that pets, including dogs, are not allowed in our restaurant.

We understand that your beloved four-legged friend is an important part of your family and we respect that bond. However, to avoid allergies, discomfort and possible conflicts, we have decided to create a pet-free environment.

Frequently asked questions for a restaurant visit

here you will find most of the answers

questions for your trip to the beer garden on the Kulm

here you will find most of the answers

When is the beer garden open?
  • Our beer garden is open daily from 11:00 am to 5:00 pm, but please note that this is weather dependent. The opening of the beer garden may depend on the current weather conditions.

We are happy to inform our valued guests about the availability of our beer garden via our social media platforms, should we be closed due to unfavourable weather. Please follow us on facebook or instagram, to stay up to date and ensure that your visit to the beer garden is a pleasant experience.

We look forward to welcoming you to our beer garden and hope for sunny days for your outdoor experience.

What is the catering offer?
  • Our gastronomic offer in the beer garden is varied and changes regularly to provide you with new flavour experiences. The classics that you can always find include chips with nuggets, refreshing drinks such as cola and beer, a selection of ice creams as well as delicious coffee and tempting cakes.

For larger groups, reservations and special events, we are happy to create a customised gastronomic experience for you. Please contact us for enquiries about your special occasion, and we will do our best to fulfil your culinary wishes.

We look forward to welcoming you to our beer garden and offering you a variety of flavourful experiences.

Can I reserve seats in the beer garden?

Can I reserve seats in the beer garden?

  • Yes, you can reserve seats in our beer garden to ensure that you and your guests have a relaxed and enjoyable experience.

Reservations can be made in the following ways:

  • By E-Mail: Please send your reservation enquiry to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will contact you immediately to confirm your reservation.

  • By telephone: You can also contact us by telephone on +49 3671 35156 to make a reservation in the beer garden.

We want to make sure that you can enjoy your visit to our beer garden to the fullest. Please do not hesitate to contact us to book your table in advance, especially if you are coming with a group.

We look forward to welcoming you to the beer garden and are at your disposal for all questions and reservation enquiries.

Can I bring my dog with me?
  • Yes, dogs are very welcome in our beer garden! We look forward to welcoming you and your four-legged friend.

We want both you and your dog to feel at home with us. However, please consider the needs of other guests and ensure that your dog is well behaved and kept on a lead. Thank you for your consideration.

We look forward to welcoming you and your dog to our beer garden and will be happy to answer any further questions you may have.

Further information:
  • Parking: You can park your car directly in front of the beer garden, making it easy for you to get there.

  • Toilets: For your convenience, toilets are available in the beer garden so that you can freshen up during your visit.

  • Roofing: Part of our beer garden is covered by a pavilion, which offers protection from the sun and light rain. So you can enjoy your time outdoors whatever the weather.

We hope that this additional information will help you to plan your visit to our beer garden. If you have any further questions or special requirements, please do not hesitate to contact us.

We look forward to welcoming you to our beer garden and offering you a relaxing time outdoors.


Kulmberghaus 1
07333 Unterwellenborn OT Dorfkulm

  • 03671 589 00 90

  • This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

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